Cancellation Policy

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Cancellation Policy

Effective Date: 10-08-2024

Thank you for choosing Tanaji Cafe. Please review our cancellation policy carefully. This policy outlines the terms and conditions related to the cancellation of orders placed with us.

 

1. Cancellation Policy Overview

1.1 No Cancellation: Once an order is placed and confirmed, it cannot be canceled. We encourage you to review your order details carefully before completing the purchase to ensure accuracy.

1.2 Order Confirmation: As soon as your order is confirmed and payment is processed, it is considered final. We are unable to accommodate any changes or cancellations.

 

2. Order Accuracy

2.1 Verification: Please double-check your order details, including items, quantities, and delivery information, before finalizing your purchase. We are not responsible for any errors or issues arising from incorrect order information.

2.2 Immediate Concerns: If you notice an issue with your order immediately after placing it, contact us as soon as possible. While we cannot guarantee a cancellation, we will do our best to address any concerns.

 

3. Handling Issues

3.1 Order Problems: If you have any issues with the order once received, such as incorrect items or quality concerns, please contact us within 1 hour of delivery. We will review the situation and may offer a replacement or store credit, but cancellations and refunds are not available.

3.2 Reporting Issues: For any concerns with your order, please provide your order details, including the order number and a description of the issue, to our customer service team. You can reach us via email at contact@tanajicafe.com or by phone at +91 958 906 7833.

 

Contact Information

For any questions or concerns regarding our cancellation policy, please contact us:

Tanaji Cafe
Nehru Market, Karhi, Madhya Pradesh 451220, India
Email: contact@tanajicafe.com

 

We may update this Cancellation Policy from time to time. Any changes will be posted on our website, and the revised policy will apply to all orders placed after the effective date of the update.