Refund Policy

Effective Date: 10-08-2024

At Tanaji Cafe, we strive to provide the best quality products and services. Please review our refund policy carefully as it outlines the terms and conditions related to refunds for our products and services. 

1. Refund Policy Overview

1.1 No Refunds: Once an order is placed and payment is made, we do not offer refunds. We encourage you to review your order carefully before finalizing it to ensure accuracy and satisfaction.

1.2 Order Accuracy: If there are any issues with the accuracy of your order or the quality of the products received, please contact us immediately. We will address concerns on a case-by-case basis, but please note that refunds are not guaranteed.

2. Handling Issues

2.1 Order Issues: If you experience any issues with your order, such as incorrect items or quality concerns, please contact us within 1 hour of receiving your order. We will review the issue and take appropriate action, which may include offering a replacement or store credit, but refunds will not be issued.

2.2 Reporting Problems: To report any issues with your order, please provide us with your order details, including your order number, a description of the problem, and any supporting evidence (such as photos or videos). You can contact us via email at contact@tanajicafe.com or by phone at +91 958 906 7833.

3. Exceptions

3.1 Special Circumstances: In exceptional cases where a refund may be considered due to an error on our part, we will review the situation and determine the appropriate resolution. This decision will be made at our discretion.

Contact Information

For any questions or concerns regarding our refund policy, please contact us:

Tanaji Cafe
Nehru Market, Karhi, Madhya Pradesh 451220, India
Email: contact@tanajicafe.com

We may update this Refund Policy from time to time. Any changes will be posted on our website, and the revised policy will apply to all orders placed after the effective date of the update.